Your Privacy Matters
We're committed to protecting your personal information. This policy explains what we collect, how we use it, and the rights you have.
At O'Sullivan Auctions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our newsletter, or engage with our auction and estate services. By using our website, you consent to the practices described in this policy.
Information We Collect
Information You Provide to Us
We collect information you voluntarily provide when you:
- Subscribe to our newsletter — Email address, and optionally your name
- Contact us — Name, email, phone number, and the content of your message
- Request a consultation — Name, email, phone, and details about your estate, collection, or items
- Register to bid — Name, address, phone, email, and valid ID (for in-person auctions)
- Consign items — Name, contact information, and details about the items
- Make a payment — Billing information (processed securely by third-party payment providers)
Information Automatically Collected
When you visit our website, we may automatically collect:
- Device information — Browser type, operating system, device type
- Usage data — Pages visited, time spent, referring URLs
- IP address — For security and analytics purposes
- Cookies and similar technologies — See Section 5 below
How We Use Your Information
We use the information we collect to:
- Provide our services — Respond to inquiries, schedule consultations, process consignments, and manage auctions
- Send email communications — Auction previews, sale-day reminders, exclusive promotions, and updates (only if you've subscribed)
- Improve our website — Analyze usage patterns to enhance user experience
- Marketing and advertising — Measure the effectiveness of our campaigns (with your consent)
- Legal compliance — Comply with applicable laws, regulations, and legal requests
- Prevent fraud — Detect, prevent, and address technical or security issues
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your information with:
- Service Providers — Trusted third parties who assist us in operating our website and conducting business
- Legal Authorities — When required by law, subpoena, or to protect our rights, property, or safety
- Business Transfers — In connection with a merger, acquisition, or sale of assets
All service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Third-Party Services We Use
Our website uses the following third-party services, each with their own privacy policies:
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our website
- Improve our services and marketing
You can control cookies through your browser settings. Disabling cookies may limit some features of our website.
Types of Cookies We Use:
- Essential Cookies — Required for the website to function
- Analytics Cookies — Help us understand visitor behavior (Google Analytics)
- Marketing Cookies — Used for advertising (Facebook Pixel)
Email Communications
If you subscribe to our newsletter (VIP Insiders), you will receive:
- Exclusive auction previews
- Members-only promotions
- Sale-day reminders
- Updates about upcoming auctions and events
You can unsubscribe at any time by:
- Clicking the "Unsubscribe" link at the bottom of any email we send
- Contacting us at osullivanauctions@yahoo.com
We will process your unsubscribe request within 10 business days.
Data Security
We implement reasonable security measures to protect your personal information, including:
- SSL encryption (HTTPS) for all data transmission
- Secure servers and access controls
- Regular security updates
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.
Your Rights
Access & Correction
Request access to the personal information we hold about you, and ask us to correct any inaccuracies.
Deletion
Request deletion of your personal information from our records, subject to legal obligations.
Opt Out
Unsubscribe from marketing communications at any time with a single click.
Withdraw Consent
Withdraw your consent for data processing at any time, without affecting prior lawful processing.
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.
European Union Residents (GDPR)
If you are in the EU, you have rights under the General Data Protection Regulation (GDPR), including the right of access, rectification, and erasure, the right to restrict processing, the right to data portability, and the right to object to processing.
To exercise any of these rights, contact us at osullivanauctions@yahoo.com.
Children's Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us using the details below.
Questions About Your Privacy?
We're here to help. Reach out anytime and we'll respond promptly.